One such consideration is Return on Time (ROT), which is the financial return for a given period of time invested, or the "concept-to-cash" time.
The principal variable in ROT is velocity and one way to increase ROT is to increase the velocity of a company's knowledge chain.
The original promise of knowledge management software was to aid businesses in increasing their ROT by increasing the velocity of the knowledge chain.
Softheon brings holistic solutions to the market that help increase the velocity of knowledge chains in an effort to boost ROI.
Softheon is a provider of content management and e-Business solutions, with the goal of enabling companies to more efficiently process, access, secure, manage and leverage their business content.
justifying KM
onsider enterprise KM when e-business transformation is a strategic
objective or when there are multiple, ongoing KM projects in the enterprise.
Align enterprise KM to top-level business objectives and important business
processes.
Base ROI determination on economic value metrics and key business metrics
associated with the processes that KM will enable.
Knowledge management (KM) has moved to CEOs' agendas, where it is viewed
as a strategic tool in support of enterprise transformation for the
new economy.
Gartner defines "enterprise KM" as a centrally guided KM program
that supports multiple business objectives.
KM program metrics fall into generic categories associated with the
benefits of KM: strategic effectiveness, enterprise effectiveness and
job effectiveness (see Figure 1).
unpan007798
Communities of practice and networks have emerged to complement existing hierarchical structures.
As a consequence they have radically galvanized knowledge sharing, learning and innovation.
Communities of practice are the heart and soul of knowledge sharing -- Knowledge sharing is only taking place on a significant scale where organizations have organized themselves into communities of practice.
Communicating knowledge sharing principles: Relentlessly communicating the basic principles of knowledge sharing both inside and outside organizations may help them avoid falling into the knowledge management traps.
Michel Pommier was the Senior Advisor, Private Sector and Infrastructure Network, World Bank and now works as a consultant; and Lesley Shneier is Senior Knowledge Officer, World Bank.
KSA_Competencies
ability, Skill, techniques, General Skills, competencies, management, goals, technology, Army, core qualification.
Ability to perform task planning and execution.
Knowledge of Army philosophy, goals, and doctrine.
Knowledge of team leader and supervisory skills and responsibilities.
g. Ability to perform as team leader, (i.e., managing day-to-day operations of a particular work unit and carrying out directives from higher management levels).
Knowledge of the basic materiel acquisition process.
Knowledge of Army philosophy, goals and doctrine.
This core qualification encompasses the ability to develop and implement an organizational vision which integrates key national and program goals, priorities, values, and other factors.
Competencies: Creativity & Innovation, continual learning, external awareness, flexibility, resilience, service motivation, strategic thinking and vision.
STI_KM2002
knowledge management, certification, Evaluating, exam, Students, knowledge base, STI knowledge, customer support, knowledge base effectiveness, STEM.
Participants will learn the basic framework and strategies for Knowledge Management and the procedures needed to implement world class Knowledge Management tools.
There are certain skills needed to ensure that stored information provides positive business and financial benefits for an entire organisation, such as: the ability to define Knowledge Management, planning to evaluate and organise existing knowledge and the ability to select the right Knowledge Management tools.
Students should be familiar with the basic concepts of a customer support centre.
The Certified Knowledge Management course consists of two parts: class attendance and a certification exam.
Students will have four weeks from the class date to complete the Web-based certification exam.
If necessary, a STI Knowledge Certified Instructor will review the exam and help the participant plan for success.
09srinivasan
engineering, causality, correlation, sensitivity, design, causal association, control, context, embedding, knowledge modeling.
It has structure, and this gives it some meaning.
-- Assigning proportion (sensitivity) so as to make predictions and prescribe actions.
· Correlation is easier to establish than causality.
· In the engineering context, causal association can be made only through carefully designed and controlled experiments.
"As far as I know, no one currently knows how to automate these inferences nor how to represent the knowledge used in them.
-- Make them available to engineers using current and emerging web technologies.
-- Look for niches where some degree of automation is possible.
-- In VLSI design: circuit & process knowledge ground rules geometric constraints -- Being mimicked in mechanical CAD.
knowledge_pack http://a248.e.akamai.net/f/248/3214/1d/www.zones.com/images/pdf/knowledge_pack.pdf
VisualStudio, Microsoft VisualStudio, Knowledge Pack, Visual Studio, Developer, NET Standard, training videos, Enterprise, customers, product tours.
The Knowledge Pack is a valuable companion resource for Visual Studio .NET that empowers developers with information and productivity tools to build practical, robust, and dependable software.
The CD and DVD set was designed specifically to help cut project development time and costs today.
See an Evaluation Guide and guided product tours.
View a top-rated session from Microsoft Tech·Ed and other training videos.
Microsoft Visual Studio .NET Professional, Enterprise Developer, or Enterprise Architect editions Microsoft Vi sual Basic .NET Standard
Eligible customers can order the Knowledge Pack today.
Please have your unique Product ID (PID) Key ready, you'll be asked to enter it to verify that you are a registered user of Visual Studio .NET or one of the stand-alone client tools.
TDadd http://www.ucd.ie/nitm/assets/downloads/TDadd.pdf
management, innovation, seminar, technology, Davenport, Thomas, knowledge workers, business, successful, practice.
will turn the abstract topic of Knowledge Management into practical guidelines for companies in capturing and utilising the many types of knowledge for innovation and maximum competitive advantage.
He is regarded as one of the world leaders in the fields of knowledge management and the management of information in business.
Drawing on his extensive research and the experience of many managers who have used his consulting services in organisations such as Coca-Cola, IDEO, British Petroleum, the U.S. Army, Tom will show: How to develop, capture, embed and leverage knowledge for successful innovation.
Directors and Managers involved in managing knowledge workers.
Users and developers of technology in knowledge management.
knowledgesharing
project managers, knowledge sharing, practitioners, workshops, stories, forum, NASA project, experiences, Transfer Wisdom Workshops, Master Project Managers.
APPL's Knowledge Sharing Initiative has three components: the Forum of Master Project Managers, Transfer Wisdom Workshops, Knowledge Sharing Workshops and ASK Magazine.
Innovative thinkers and doers from outside the Agency bring excitement to the forum and get creative juices flowing, but the heart and soul of the Forum is provided by NASA project managers.
The conflicts and resolutions cause the storytellers---and their listeners---to reflect on the assumptions and practices of the stories' characters---project practitioners like themselves.
They are one-day workshops based on small-group discussions of mini-case studies from the experiences of top NASA Project Managers.
APPL's goal is 1) to hold a Transfer Wisdom Workshop once a year at every Center; and 2) to encourage the growth of Knowledge-Sharing Communities of Practice focused on project management so that independent knowledge sharing activities will occur throughout the year.
wns_e
Canadian, human resources, Canadian Policy Research, Philanthropy, Policy Research Networks, Canada, survey, Statistics Canada, government, nonprofit sector.
The first of two steps involves definition and classification work, which we believe is a necessary prerequisite to the second step, the generation of new data.
1. Define and Classify the Nonprofit Sector for Labour Market Research Purposes The nonprofit sector in Canada continues to lack sufficient definition or classification for the purposes of labour market research.
Businesss Register at Statistics Canada has plans to try to distinguish nonprofit organizations in their listing of Canadian businesses by isolating organizations that file information returns as charities or nonprofits, and nonprofits that file for GST exemptions.
14. In our work for Human Resources Development Canada, we suggested that an improvement over sampling only from the charitable sector would be to engage in a "snowball" sampling technique.
eBeW00 http://www.cs.vu.nl/~frankh/postscript/eBeW00.pdf
ontology, On-To-Knowledge, knowledge management, intranets, engineering, semantics, OIL, RDF, repository, query.
Ontologies will play a key role in growth areas such as knowledge management [3,4] and electronic commerce.
In the US, funding agencies have recognized the importance of these issues by setting up the DAML program (http://www.darpa.mil/iso/ABC/BAA0007PIP.htm) that aims at machine-processable semantics of information resources accessible to agents.
Both the interaction with the user and the resulting query are entirely in terms of a domainspecific ontology, expressed in the OIL language developed within the consortium (see Section 3).
On-To-Knowledge is carrying out three industrial case studies to evaluate the tool environment for ontology-based knowledge management (Section 2) and the associated web inference layer OIL (Section 3).
Today these documents do not exist or are not integrated into a single repository.
pages13-16 http://www.elsc.org.uk/socialcareresource/managecc/feb2002/pages13-16.pdf
SCIE, practice, social care, review, stakeholders, carer, evidence, findings, partnership, consultations.
This article reports on issues arising from consultations with key stakeholders about the way the new Social Care Institute for Excellence should undertake its work.
The potential for knowledge to improve practice and service delivery is a key element of the Government's drive to raise quality in social care.
The creation of the Social Care Institute for Excellence (SCIE) as a means of achieving this was one of the main proposals of the Quality Strategy for Social Care (DoH, 2000).
The first concentrated on 'getting knowledge into practice', the second on the types of partnership that would aid SCIE's work and the third on user and carer participation.
applications
ontologies, ontological engineering, Asunción Gómez-Pérez, applications, Cyc, language, query, inference, Natural Language, Principles.
© Asunción Gómez-Pérez asun@fi.upm.es Why is it difficult to use existing ontologies?
5. The search for appropriate ontologies is hard, time-consuming and usually fruitless.
The kind of questions we are trying to answer are: ·Which are the languages in which an ontology is available?
·Which are the mechanisms for interacting with the ontology?
· What is the knowledge representation formalism used?
·What is the infrastructure cost needed to use the ontology?
·What is the cost of the ontology?
·Was it evaluated from a technical point of view?
Lenat, D.B., Guha, R.V.; Building Large Knowledge-Based Systems:Representation and Inference in the Cyc Project.
Harry_Scarbrough
KIN, networks, trust, social networks, interactions, management, practice, academic community, know-what, routine.
Company dependent on the social capital of a small group of knowledge-brokers.
80% of interactions with external academic community are one-to-one.
Provide standardized information linkages Can shrink time and space Cannot create social linkages -- trust, understanding.
Connecting groups and individuals across the organization Conversational structure of KM forums -- threads.
New routine developed by NHS Trust: Old process -- 1 year, 6 visits New process -- 6 weeks, 1 visit Little diffusion of new treatment routine to other organizations in the UK health sector Consultants' lack of trust in other groups such as opticians.
Espinosa02-KnowledgeSimilarityDistribCoordSubmitted
coordination, management, members, depending, communication, board evaluations, mental models, finance, knowledge similarity, shared knowledge.
There is agreement in the literature, but little empirical evidence, that team mental models positively influence team coordination and performance.
The diversity of knowledge and skills that members bring to a task make teams ideal for tasks that may be too complex for single individuals.
The extent to which team cognition may affect coordination may vary depending on which explicit coordination mechanisms are being used.
On the other hand, members of asynchronous teams may need to plan their individual actions at times when other members are not present, so having shared knowledge of the task can help them anticipate how the task will progress, thus helping them coordinate implicitly.
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